Last updated August 14, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
Returns
All returns must be postmarked within three (3) days of the date of delivery. All returned items must be in new and unused condition, with all original packaging and labels attached.
Return Process
To return an item, please email customer service at support@thedripcare.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, or get in touch with us;
THE DRIP CARE
Delhi, 110088
India
support@thedripcare.com
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least thirty (30) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
Exceptions
The following items cannot be exchanged:
- Goods not returned till 3 days after receiving the order
- Discounted/ offer purchases can’t be returned
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
- The Items must be Unused and in the original packaging and the condition it was sent in
Questions
If you have any questions concerning our return policy, please contact us at:
support@thedripcare.com